--- title: Terms of Service id: terms-of-service description: The agreement governing use of GigBook by DJ businesses and the couples they serve, including payments, e-signatures, and liability. category: Legal order: 101 tags: [terms, legal, agreement, e-signature] related: [privacy-policy] updated: 2026-07-01 status: draft --- > **DRAFT — pending legal review.** This is a thorough working draft based on how > GigBook actually works. It has **not** been reviewed by a lawyer and must not be > published as-is. Resolve every `[[FILL: …]]` marker — especially the governing law, > dispute-resolution, and fee terms — before publishing. Prepared for a > **United States + Canada** audience. **Effective date:** [[FILL: EFFECTIVE_DATE]] **Last updated:** 2026-07-01 ## 1. Agreement to these terms These Terms of Service ("**Terms**") are a binding agreement between you and [[FILL: ENTITY_LEGAL_NAME]] ("**GigBook**," "**we**," "**us**") governing your use of the GigBook platform, portals, booking forms, help site, and APIs (the "**Service**"). By creating an account, accessing a portal, submitting a booking form, or using the Service, you agree to these Terms and to our [Privacy Policy](/privacy-policy). If you do not agree, do not use the Service. These Terms apply to two kinds of users: - **DJ Businesses** — businesses that hold a GigBook account to manage their clients. - **Clients / Couples** — people who use a DJ Business's portal or booking form to book and plan an event. Where a term applies to only one, we say so. ## 2. Definitions - **DJ Business** — the account-holding business using GigBook with its clients. - **Client / Couple** — an end user booking or planning an event through a DJ Business's portal. - **Customer Content** — information, files, and materials submitted to the Service by DJ Businesses or Couples (booking details, planning notes, contracts, logos, etc.). - **Service** — the GigBook platform and all related sites and APIs. ## 3. Eligibility You must be at least **18 years old** and able to form a binding contract to use the Service. If you use the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms. ## 4. Accounts and access - **DJ Business accounts** are created with an email and password. You are responsible for your account, for keeping credentials secure, and for all activity under your account and that of your staff. - **Couples** typically access a DJ Business's portal through a passwordless **sign-in link** sent to their email. Keep access to your email secure; anyone with access to your inbox may be able to access your portal. - Notify us promptly of any unauthorized use at [[FILL: SUPPORT_EMAIL]]. ## 5. The Service; roles between GigBook, DJ Businesses, and Couples GigBook provides tools for DJ Businesses to run their business with their Couples. **GigBook is a technology provider, not a party to the booking, contract, or payment relationship between a DJ Business and its Couples.** Agreements for DJ services are between the DJ Business and the Couple. GigBook does not provide DJ, event, or legal services and does not guarantee any event outcome. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for its intended purpose. ## 6. DJ Business responsibilities If you are a DJ Business, you additionally agree that: - **You control your Couples' data.** You determine what you collect and how you use it, and you are responsible for having the necessary rights, notices, and consents to collect it and to process it through GigBook. GigBook acts as your **service provider** for that data (see the [Privacy Policy](/privacy-policy)). - **You will provide your own client-facing privacy and contract terms** as required for your business and jurisdiction, and comply with applicable laws (including privacy, consumer-protection, e-signature, and anti-spam laws such as CAN-SPAM and CASL when you send messages to your Couples). - **You are responsible for your content and configurations,** including booking-form questions, contract templates, payout handles, and any **webhooks/integrations** you enable and the destinations you send data to. - You will not use the Service to violate the rights of your Couples or others. ## 7. Payments and fees ### 7a. Between GigBook and DJ Businesses [[FILL: SUBSCRIPTION_TERMS — describe GigBook's fees/plans, billing cycle, taxes, renewals, refunds, and price-change notice. If there is a free tier or trial, state it. Confirm the billing processor.]] ### 7b. Between DJ Businesses and Couples GigBook helps a DJ Business **record** quotes, invoices, and payment status, but **payments are made outside GigBook** through third-party services the DJ Business chooses (e.g. Venmo, PayPal, Zelle). GigBook does not process, hold, or transmit these payments, does not store card or bank details, and is **not responsible** for those transactions, refunds, or disputes, which are solely between the DJ Business and the Couple. ## 8. Electronic signatures and records The Service lets Couples sign contracts electronically. By signing electronically, you agree that your electronic signature is the legal equivalent of your handwritten signature and that you intend to be bound by the signed contract. You consent to transact electronically and to receive contracts and related records in electronic form, consistent with the U.S. **ESIGN Act** and **UETA** and applicable Canadian electronic-transactions law. To evidence signatures, we record the signer's name, the signature image, the date and time, and the signer's **IP address**. The contract itself is between the DJ Business and the Couple; GigBook provides the signing tool only. You may request a copy of a signed record from the DJ Business. ## 9. Acceptable use You agree not to: - break the law or infringe others' rights when using the Service; - upload malware, attempt to breach security, probe, or disrupt the Service; - access data across tenants or accounts you are not authorized to access; - reverse engineer, scrape, or misuse the Service or APIs beyond documented use or rate limits; - send unlawful, harassing, deceptive, or unsolicited-in-violation-of-law messages through the Service. We may suspend or terminate access for violations. ## 10. Intellectual property The Service, including its software, design, and content we provide, is owned by GigBook and its licensors and is protected by law. These Terms grant you no ownership of the Service. **You retain ownership of your Customer Content.** You grant GigBook a worldwide, non-exclusive license to host, store, process, transmit, display, and back up your Customer Content **solely to provide and improve the Service** and as directed by you. You are responsible for your Customer Content and represent you have the rights to it. ## 11. Third-party services The Service may interoperate with third-party services (payment apps, webhook targets, automation tools). We do not control and are not responsible for third-party services, and your use of them is governed by their terms. Enabling an integration authorizes the associated data flow described in our [Privacy Policy](/privacy-policy). ## 12. Disclaimers THE SERVICE IS PROVIDED "**AS IS**" AND "**AS AVAILABLE**," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it meets your requirements. Some jurisdictions do not allow certain disclaimers, so some may not apply to you. ## 13. Limitation of liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGBOOK AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF **[[FILL: LIABILITY_CAP — e.g. amounts you paid GigBook in the 12 months before the claim, or US $100]]**. These limits apply even if a remedy fails its essential purpose. Some jurisdictions do not allow certain limitations, so some may not apply to you. ## 14. Indemnification You agree to indemnify and hold harmless GigBook from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your use of the Service, your violation of these Terms or law, or — for DJ Businesses — your relationship with and handling of your Couples' data. ## 15. Term, suspension, and termination These Terms apply while you use the Service. You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or as needed to protect the Service. On termination, your right to use the Service ends. We may retain and delete Customer Content as described in the [Privacy Policy](/privacy-policy) and as required by law; DJ Businesses are responsible for exporting or preserving needed records before termination. [[FILL: DATA_EXPORT_ON_TERMINATION — describe how a DJ Business can retrieve its data.]] ## 16. Changes to the Service and these Terms We may modify the Service and update these Terms. For material changes to the Terms, we will update the "Last updated" date and provide reasonable notice. Continued use after changes take effect means you accept the updated Terms. ## 17. Governing law and dispute resolution These Terms are governed by the laws of **[[FILL: GOVERNING_JURISDICTION — state/ province and country]]**, without regard to conflict-of-laws rules. **[[FILL: DISPUTE_RESOLUTION — choose and detail: courts of a named venue, OR binding arbitration with a class-action waiver; note that consumer-arbitration and class-waiver enforceability varies by state/province and for Canadian consumers.]]** Nothing limits rights you cannot waive under applicable consumer-protection law. ## 18. Miscellaneous - **Entire agreement.** These Terms and the Privacy Policy are the entire agreement between you and GigBook regarding the Service. - **Severability.** If a provision is unenforceable, the rest remains in effect. - **No waiver.** Our failure to enforce a provision is not a waiver. - **Assignment.** You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. - **Force majeure.** We are not liable for delays or failures beyond our reasonable control. - **Notices.** We may provide notices via the Service or the email associated with your account. ## 19. Contact - **Support:** [[FILL: SUPPORT_EMAIL]] - **Legal:** [[FILL: LEGAL_CONTACT_EMAIL]] - **Mail:** [[FILL: ENTITY_LEGAL_NAME]], [[FILL: BUSINESS_MAILING_ADDRESS]]